Privacy Policy
Who We Are
This privacy policy applies to Trader HQ, operated by Adam Cooper of Coopers Wellness Ltd. We provide website and admin systems to tradespeople and small business owners.
How We Use Your Data
If you submit a form on this website or sign up for services, we collect the personal information you provide (name, email, phone, service needs) for the following purposes:
To contact you about your enquiry or request. To deliver any services you ask us to set up. To provide quote notifications and related admin support. To maintain internal records and client accounts
We do not sell or share your data with third parties unless required by law or you give explicit permission (e.g. if we’re setting something up on your behalf).
Lawful Basis for Processing
Our legal basis for processing your information is either your consent (you’ve submitted a form), or our legitimate interest in responding to service requests and enquiries.
Data Retention
We retain client data for as long as necessary to fulfil services and for a period of up to 7 years in line with professional and legal obligations.
Your Rights
You have the right to request access to the personal data we hold about you, request corrections, request erasure, or object to processing. You can contact us at any time to exercise these rights.
Contact & Complaints
If you have any questions or concerns about how your data is used, contact Adam Cooper via [email address].
You can also lodge a complaint with the Information Commissioner’s Office:
Questions? Hit the button to WhatsApp me.
p.s. you can run your business through WhatsApp too!
